When people think of glass packaging, they often picture the final product – a jar on a supermarket shelf or a beautifully designed bottle in a bar. What’s less visible, but just as vital, is the team of people who make sure that packaging is available, sustainable and delivered when customers need it most.
At Glassworks, our people are the story. Our sales team are very often those who are applauded for their daily efforts, but every day, behind the scenes, we have a team of unsung heroes who turn complex supply chains into something seamless and dependable for food and drink companies around the world.
Building Relationships at Source
Take Tania, for example. You’ll often find her on the road, visiting suppliers or having daily product based discussions and strengthening relationships that ensure the quality and consistency our customers rely on. These visits and conversations are instrumental to businesses success. When Tania sits down with a supplier, she is thinking about the customers who will ultimately put their faith in us and in turn, in them.
“Tania on the road, building trusted relationships with our suppliers so customers get consistency and quality every time.”
And then there is Hayley, immersed in detailed conversations with suppliers and working through production schedules and logistics. It is in these conversations that potential problems are spotted early and solutions are created long before a customer ever notices a ripple.
“Hayley, ensuring every detail of production and delivery is aligned to meet our customers’ needs.”
Keeping the Wheels Turning
Meanwhile, Stuart, our technical manager, is out on site. He is making sure the production lines are running smoothly, specifications are met and customers’ technical needs are understood from the ground up. His role is less about firefighting and more about prevention, ensuring reliability and consistency so that our customers can get on with what they do best.
“Stuart on the ground, making sure technical standards are met and everything runs smoothly.”
Then there is Matty, who many would call one of the unsung heroes of Glassworks. Matty manages our warehouses, where thousands of pallets arrive from suppliers and are then distributed to customers. It is a huge responsibility, but he does not just move glass, he does so with efficiency and care. Customers might not see it, but moving containers and pallets in these numbers has become a fine art.
“Matty, our logistics hero, managing our warehouses and up to 12,000 pallets, planning the greenest delivery routes possible.”
Communication That Connects Everything
No supply chain runs without communication and this is where Grace, alongside Hayley, makes her mark. Together, they ensure seamless communication between customers, suppliers and our logistics team. They are the reason customers never have to chase for updates or worry about where their delivery is. They keep customers in the loop, ensuring that the right glass arrives at the right time.
“Grace and Hayley keep everything connected, customers, suppliers and logistics teams, so deliveries are always on time.”
It might sound simple, but in a world where delays and miscommunications can disrupt entire product launches or seasonal campaigns, Grace and Hayley’s calm efficiency is worth its weight in… well, glass.
Why It Matters to You
The truth is, running a food or drink company is complicated enough. Packaging should not be another burden. That is why our customers tell us that working with Glassworks International feels different. It is not just about sourcing bottles and jars, it is about having a partner who cares, who thinks ahead and who makes the complicated simple.
Behind every delivery, every stock plan and every conversation is a team that is passionate about helping your products succeed. When you work with Glassworks International, you do not just get glass packaging. You get peace of mind.
Glassworks International takes pride in keeping up to date with the latest technologies and trends within glass manufacturing and production.